Last updated: August 16, 2025

Thank you for visiting cciehomer.com. This Privacy Policy explains how CCIEHOMER (a brand of Pioneer IT Solutions, “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, services, or make a purchase.

1. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date. Continued use of our services constitutes your acceptance of the updated policy.

2. What We Collect

We collect the following types of information:

  • Direct Information: name, email, phone, billing address, account details, and support communications.

  • Order Information: purchase history, payment confirmation, delivery details.

  • Usage Data: IP address, browser type, device info, and interaction with our website (via cookies and similar technologies).

  • Third-Party Data: information from payment processors, IT service providers, or marketing platforms.

3. How We Use Your Information

  • To process payments, fulfill orders, and provide services.

  • To communicate with you regarding your account or purchases.

  • For marketing and advertising (where permitted by law).

  • To improve website functionality and protect against fraud.

  • To comply with legal obligations.

4. Cookies

We use cookies and similar technologies to improve functionality and analyze usage.
By using our Site, you consent to the use of cookies in accordance with this Privacy Policy.

5. How We Share Information

We may share your data with:

  • Payment processors (Stripe, Razorpay, PayPal).

  • Service providers (IT, hosting, fulfillment).

  • Business partners (advertising/marketing).

  • Authorities when legally required.

We do not sell sensitive personal data.

6. International Transfers

Your data may be transferred and stored outside your country (e.g., servers in India, US, EU).
If you are in the EU/EEA, we rely on Standard Contractual Clauses for data transfers.

7. Your Rights

Depending on your region, you may have rights to:

  • Access, correct, or delete your data.

  • Request a copy (portability).

  • Opt-out of targeted ads or marketing.

  • Withdraw consent where applicable.

  • File complaints with your local data protection authority.

To exercise these rights, contact us at homerwilliams@cciehomer.com.

8. Children’s Data

Our services are not directed to children under 16. We do not knowingly collect their data.

9. Security & Retention

We use reasonable measures to secure your data. Retention depends on legal obligations and business needs.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with applicable laws, without reference to any specific jurisdiction.

  • Nothing in these Terms affects your rights under consumer protection laws applicable in your place of residence.

11. Contact Us

📧 Email: homerwilliams@cciehomer.com
📧 Support: support@cciehomer.com
📱 WhatsApp: +1 (315) 918-6001